Privacy policy

PrecisePTE is a PTE Academic coaching service operated by Precise Education Group, a registered business in Kathmandu, Nepal ("we", "us"). We are responsible for the personal information described in this policy. Questions can be sent to precisepte@gmail.com or +977 9744673307.

Identity data: your first and last name.

Contact data: email address and telephone number, including the country code you select.

Enquiry data: the content of messages you send us, your target score, and any scorecard you choose to share.

Course data: your practice scores, attendance, payment status and session notes.

Social media data: if you contact us via TikTok or other social platforms, we may collect your username and the content of your messages or comments to us. Data you share on the platform itself remains subject to that platform's own privacy policy.

Payment data: transaction records and amounts paid by bank transfer, including transfers made from eSewa, Khalti or remittance services.

Technical data: IP address, browser type and version, device type and pages visited.

To respond to your enquiry and schedule classes.

To send study plans, resources and newsletter updates where you asked for them. You can unsubscribe at any time.

To improve our courses and website, and to create promotional content from session recordings, results and feedback.

To meet accounting and legal obligations relating to payments.

We use strictly necessary cookies to make the site work and, where enabled, privacy-respecting analytics cookies to understand which pages are useful. We do not use advertising cookies or sell data to advertisers. You can block cookies in your browser settings; the site will continue to function.

We use appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, alteration or disclosure. Access is limited to staff with a genuine business need. In the event of a data breach likely to result in risk to you, we will notify affected individuals and relevant authorities as required by applicable law.

We do not sell your personal data. We share it only with service providers who help us run the service, and only to the extent they need it: our website and database hosting provider, our email, messaging and document storage providers (including WhatsApp when you choose to contact us that way), our learning portal provider, our bank, and our accountants.

These providers handle your data under their own terms, and some store it on servers outside Nepal. A current list of providers is available on request.

Live sessions may be recorded, and recordings, results and feedback may be used for review, quality and promotional purposes, as set out in our Terms of Service. Mock answers, essays and speaking recordings are stored for marking and feedback.

We do not make decisions about you by purely automated means. Score predictions produced by our calculator or by practice software are indicative only.

Our courses are intended for people aged 16 and over. Where a student is under 18, a parent or guardian must make the booking and consent to the processing described here. If we learn that we hold data about a child without that consent, we delete it.

You may request access to your data, correction of inaccurate data, or deletion, unless we must keep it for tax or accounting purposes. You may unsubscribe from marketing emails at any time using the link in any email.

To make a request, email precisepte@gmail.com from the address we hold for you. We respond within 30 days and may ask for proof of identity before releasing data.

If you are unhappy with how we have handled your data, contact us first and we will try to put it right.

We may update this policy as our service changes or the law requires. The date at the top of this page shows the latest version. Where a change materially affects how we use your data, we will tell enrolled students by email before it takes effect.